Shipping policy

Shipping Policy

Orders are usually shipped within 24–48 hours of order confirmation. Delivery takes 4–7 days after dispatch, depending on the location. Please note that delivery dates cannot be guaranteed, as they may vary due to courier delays, weather conditions, or unforeseen circumstances. A delay of 1–2 days may occur in such cases.

Shipments are not dispatched on Saturdays, Sundays, or public holidays. Once your order is shipped, you will receive an email notification with a tracking number.

If your order shows as “Delivered” but you have not received it, please notify us within 24 hours. We will not be able to process requests raised beyond this period.

We take no responsibility for goods signed by anyone other than the customer at the delivery address provided at the time of order.

If there is an issue with your shipment (incorrect address, unavailability of product, etc.), our customer support team will contact you. 

For queries, please contact us at support@smilykiddos.com or call +91 76800 04000 (Monday to Saturday, 10:00 AM – 5:00 PM).